InfraBalance collects personal data you provide directly, such as name, email address, and professional affiliation when you contact us or subscribe to reports. We also automatically collect technical data like IP address, browser type, and usage patterns through cookies and similar technologies to improve platform stability and user experience.
Your information is used to provide and maintain operational stability of our services, communicate about system oversight updates, respond to inquiries, and analyze platform performance. We apply AI-driven analytics to enhance network resilience and ensure the security of our infrastructure, in line with our focus on institutional coordination.
We do not sell your personal data. Information may be shared with trusted service providers in Canada who assist in platform operations, under strict confidentiality agreements. Disclosure may also occur if required by law to protect the rights, safety, or operational integrity of InfraBalance or national energy infrastructure systems.
We implement robust technical and organizational measures, including encryption and access controls, to protect your data against unauthorized access or breach. Data is retained only as long as necessary for the purposes outlined in this policy or as required by Canadian law, after which it is securely deleted or anonymized.
You have the right to access, correct, or request deletion of your personal data. You can opt-out of non-essential communications at any time. To exercise these rights or for questions regarding our privacy practices, please contact us at [email protected]. Our operations are based in Canada and governed by applicable Canadian privacy laws.
This policy may be updated to reflect changes in our operations or legal requirements. We will notify users of significant changes by posting the updated policy on our website at infrabalance.com with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.